Your ERIE Agent, Your Insurance Advisor
There are lots of ways to buy insurance these days. But the best way to make sure you have the right coverage for your needs is through an independent ERIE Agent. We’ll help you determine the products and coverages to protect what’s yours. And we’re backed by a company known in the industry for its financial strength and superior service.
| The ERIE Is Above All In S | ER | V | I | C | E | ® | |

ERIE Ranks the 'Highest in Customer Satisfaction with the Auto Insurance Purchase Experience' |
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ERIE ranks the "Highest in Customer Satisfaction with the Auto Insurance Purchase Experience" in the J.D. Power and Associates 2013 Insurance Shopping StudySM. Three factors are measured to determine overall satisfaction: price, distribution channel and policy offerings. Read more about customers' shopping experiences.
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What Customers Say
| "Excellent customer service is getting harder to find. But each time I speak to my Agent, I'm left feeling appreciated as a Customer. I could not be happier!" |
| -Christopher V. |
File a Claim in Va.
If you’re an Erie Insurance Customer and have questions about your policy coverages or need to file a claim, here’s what to do:
•
Contact our agency, or
• Call
one of ERIE field offices.
To contact a local ERIE office:
• In Roanoke, call (800) 533-3743
• In Richmond, call (800) 322-3743
• In Waynesboro, call (800) 542-2250
Other residents can find the
toll-free phone numbers on ERIE's Web site. You can also
file a claim online.
ERIE offers 24/7 support. On nights and weekends, call (800) 367-3743
© 2008-2013 Erie Indemnity Co., Erie, Pa., USA; All rights reserved.